Title : The Leader’s Guide to Managing People : How to Use Soft Skills to Get Hard Results
Authors : Mike Brent and Fiona Elsa Dent
Publisher : FT Publishing Financial Times
Coaching, motivating, team building and influencing are all essential tools for getting the most out of the people around you. Commonly described as 'soft skills', there's nothing soft about the impact they will have on your business performance. This book is your toolkit for managing yourself, facilitating team performance and surviving and thriving in times of change.