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  • Sept 2018 Crisis Negotiations : Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections

crisis communication

 

Title: Crisis Communications: The Definitive Guide To Managing The Message

Author : Steven Fink

Publisher : McGraw Hill Education

Year: 2013

Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you:

  • UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC
  • PERCEPTION AND REALITY
  • CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS
  • PROTECT YOUR BRAND AND REPUTATION THROUGH